HVAC, Plumbing, & Electrical
Residential • Commercial

Had a shower knob that wasn't working. Jeremy is the CU Plumbing employee that came out for the service call. He greated me and immediately asked if I wanted him to wear shoe covers. That's a HUGE deal to me as a homeowner when guests come over and as a customer when professionals come to do work. Jeremy also was sure to take the shoe covers on and off each time he had to step outside. Jeremy also recognized me from a previous CU plumbing job we estimated he helped do well over 3 years ago. He also remembered some details about a conversation we had back then. He quickly diagnosed the problem with the shower knob (and could see that I had made the original problem worse with my attempt to "fix" it). He then quickly figured out a wide range of solutions from simple/the least expensive to complicated/significantly more expensive. He also gave me several options between. We agreed that he would start with attempting the simplest solution, and he was able to properly resolve the issue that simple and least expensive way after having to step out to purchase a necessary part from a local store to complete the work the simplest. He also then figured out a solution to a potential different issue that came up because of the part that was available that wasn't fully compatible with my original shower knob. I don't know anything about plumbing. There are so many places on this job where a dishonest worker could have just kept upcharging and/or adding expenses. Jeremy showed professional expertise AND integrity by getting the job done correctly for the least expensive of all the ways it potentially could have been done. I appreciate him taking the time to explain everything along the way and ask me questions to make sure I was good with how he went about doing the job. Much appreciated. Matthew 7:12.

Charlie is very knowledgeable, professional, courteous, and informative. I will definitely contact this company again for future projects!

I use CU for a variety of services and they are always professional and easy to work with.

I cannot recommend Chuck Berry and CU Services highly enough! We had another electrical company come out and spend over an hour trying to diagnose an issue in our home. In the end, they couldn’t figure it out and told us it would likely take two technicians and around $1,200 just to continue troubleshooting—with no guarantee they would even find the problem. They estimated roughly $4,500 to complete the repairs. I called CU Services, and Chuck came out for a single service call. Within an hour, he had diagnosed the problem, fixed it completely, and had everything working properly. The total cost? Just $250. Chuck was professional, knowledgeable, honest, and incredibly efficient. It’s refreshing to find someone who can quickly identify the root cause of a problem instead of throwing expensive guesses at it. If you want the job done right the first time without the headaches, CU Services is the company to call. Chuck also told us about their affordable service plan, which includes free annual inspections and 15% off services. My wife and I were impressed enough that we plan on signing up ourselves. Thank you, Chuck and CU Services, for the outstanding service!

Great service!!! All around!